Frequently Asked Questions
Buying art should be fun, not stressful. Hopefully this helps, if not, please reach out. We'll get you taken care of.
How do I know my artwork is authentic? All artwork sold on the site is shipped alongside a signed and stamped Certificate of Authenticity. This Certificate should be kept alongside the artwork.
What size should I get? Great question, first check out our size guide on each product page. We usually say is that our Executive and Giant sizes are perfect statement pieces, they will dominate a space (in a good way). Our XL and Large sizes are perfect for smaller rooms or walls, and our Medium and Small are perfect accent pieces and great for gallery walls.
How long does it take for my artwork to arrive? You'll receive an order confirmation upon completion of payment and will be able to track your order's process throughout. Each piece is made-to-order and we aim to have pieces shipped out within 14 days. Once shipped, you'll recieve a tracking number via email. If you need an update, feel free to reach out.
What do I do if my artwork arrives damaged? Contact us! We're here to help make sure what you ordered is exactly what you get and we will do whatever it takes to make things right.
So that we may process damaged goods appropriately, if you have any issues your order, please send photos, a description of the issue, and your order number within 24 hours of delivery to Hello@MidnightStation.com.
We must reserve the ability to process claims as we see fit, but we'll always do our best to make it right.
Am I able to return my piece if I don't like it? Unfortunately, since each piece is custom made for the order, we're unable to accept returns.
I'm an artist or photographer - how can I work with y'all? We're always looking to partner with great artists and photographers. Feel free to email us at Photo@MidnightStation.com with a link to your portfolio.